Omnimatics Sdn Bhd

General 12

• What are the subscription plans available?
• How do I terminate my subscription?
• How do I Sign In to my OmniFleet account?
• Why can't I see the new features on my account?
• Why is my app not working

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Geofence 6

• What is a Geofence?
• How do I set up my geofence?
• Can I set multiple geofence?
• How do I edit my geofence area?
• What is the difference between Restricted and Allowed geofence?

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Driver 1

• How do I add a new driver on OmniFleet web?

Notification 3

• When will I receive a notification for my roadtax/insurance/etc. expiry date?
• What does the "Device Low Power" notification mean?
• When will I receive a "Power Cut" notification?

Dashboard 3

• What is the Dashboard for?
• How do I view my vehicle report?
• Why does my vehicle show ''vehicle is suspended/the subscription has terminated (date)"?

Vehicle 14

• How do I check the status of my vehicle using the web app?
• What does the vehicle last seen mean?
• Why are the commands button for my vehicle grey?
• What does the percentage on my car indicates?
• How do I check my current battery level?

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Violation 8

• What is the Long Drive violation?
• In the dashboard, there is a Total Idle Duration and Total Active Duration. What's the difference?
• How do I check the Idle Duration of my car for the past 3 months?
• For my vehicle report, am I able to save it in my computer?
• What does a RPM Violation mean

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Account 7

• How do I change my password?
• I have forgotten my password, how do I reset it?
• How do I change my Profile Photo?
• How long is my data retained on your platform?
• Can I retrieve data that has been archived?

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